Session Policies & Ethics – Refined Listener

Session Guidelines for Clients

Timely Attendance

Clients must join sessions at the scheduled time
Late arrivals may result in reduced session duration, and repeated delays may affect future booking eligibility

Respectful Conduct

Any form of abusive threatening or inappropriate language or behavior towards our professionals will lead to immediate termination of the session and potential suspension of services

Confidential Environment

Clients are expected to attend sessions in a quiet, private space to maintain confidentiality, Public settings or environments with potential interruptions are discouraged

No Recording & Consent

Recording audio, video, or screenshots of the session is strictly prohibited unless explicit written permission is granted by both parties Unauthorized recordings violate privacy policies and may result in legal action

Distraction-Free Sessions

Clients should avoid multitasking during sessions (e.g using social media driving, or eating)
A focused environment ensures maximum benefit from the session and respect for the counselor's time

Honest Communication

Clients are encouraged to be truthful and open during sessions Providing inaccurate or misleading information can hinder progress and reduce the effectiveness of support provided

Technology Responsibility

Clients are responsible for ensuring stable internet or phone connectivity, In case of technical issues, sessions may be rescheduled once at no extra cost Persistent connectivity problems may affect future appointments

Session Privacy & Rules

You have the right to request access to your personal data ask for corrections, or request deletion of your data at any time. You may also withdraw your consent or opt out of communication by contacting our support team

Follow-Up and Compliance

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services The latest version will always be available on our website, We encourage you to review it periodically

If you have any questions about your privacy or wish to make a data related request, please contact us at

📧 info@refinedlistener.com